Privacy Policy

Caroline Turner Homes

Effective Date: October 17, 2026

Caroline Turner Homes ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting real estate information, scheduling property showings, or communicating with us.

This Privacy Policy explains how we collect, use, protect, and disclose personal information.

1. Information We Collect

We may collect personal information you voluntarily provide, including:

  • Name, email address, and telephone number

  • Property preferences and real estate search criteria

  • Information submitted through contact forms, property inquiries, and showing requests

  • Information provided during communications by phone, email, or text message

We may also collect basic website usage information, including IP addresses, browser information, and website activity, through cookies or analytics tools.

2. How We Use Your Information

We use personal information to:

  • Respond to inquiries about real estate services

  • Schedule property showings and appointments

  • Provide property listings and market information

  • Communicate regarding real estate transactions

  • Send requested updates and follow-up communications

  • Improve our website and customer service

  • Comply with applicable legal and regulatory obligations

3. Information Sharing and Protection

Caroline Turner Homes does not sell, rent, or share leads' personal information, including telephone numbers, with third parties for their independent marketing or promotional purposes.

We do not sell or share mobile phone numbers, SMS opt-in information, or SMS consent with third parties or affiliates for marketing or promotional purposes.

We may share information with trusted service providers, such as customer relationship management platforms, website hosting providers, and messaging providers, solely as necessary to operate our business and provide requested services.

These providers are authorized to use personal information only for the services they perform on our behalf, subject to applicable confidentiality and data protection obligations.

We may also disclose information when required by law or as reasonably necessary to facilitate real estate services or transactions requested by you.

SMS consent is not shared with third parties or affiliates for marketing purposes.

4. SMS and Text Message Communications

If you voluntarily opt in to receive text messages from Caroline Turner Homes, you may receive messages relating to:

  • Real estate inquiries and property information

  • Property showings and appointment confirmations

  • Transaction updates

  • Real estate service follow-ups and other communications covered by your consent

Message frequency varies depending on your interactions and requests.

Message and data rates may apply.

You may opt out of text messages at any time by replying STOP to any message. For assistance, reply HELP.

Consent to receive SMS messages is not a condition of purchasing real estate services or submitting a website inquiry.

We do not share SMS opt-in consent or mobile numbers with third parties for their independent marketing or promotional purposes.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to understand website traffic, improve performance, and enhance the user experience.

You may manage cookies through your browser settings.

6. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, or misuse.

However, no internet-based transmission or electronic storage system can be guaranteed completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, and resolve disputes.

8. Your Privacy Choices

You may request to access, correct, or delete your personal information, subject to applicable legal and recordkeeping requirements, by contacting us.

You may unsubscribe from marketing emails using the unsubscribe instructions included in those messages and opt out of SMS communications by replying STOP.

9. Third-Party Websites

Our website may contain l